Privacy Policy

Privacy Policy

Updated 5/5/23

Welcome Dear User:

This document describes the privacy policies applicable to access and use of the Platform and other online transaction portals owned, operated, branded or provided by INSPENET S.A., a corporation organized in accordance with the laws of the Republic of Panama, through Public Deed No. 327 of February 9, 2021, granted to the Sixth Notary of the Circuit of Panama and Registered in the Public Registry on page No.155702318, from February 12, 2021 (hereinafter “THE OWNER” or “we”), related to an electronic commerce platform (hereinafter “Services”) including web versions, optimized for mobile phones and mobile applications (hereinafter “Website”).

Said service is subject to user compliance with the terms contained in these privacy policies. Therefore, please read this section carefully before proceeding and by doing so, you agree to be bound by the conditions contained in this section. If you do not agree with the rules and regulations contained herein, you must leave the page. The simple use of the Platform constitutes, from the beginning of the use, an express acceptance of this policy.

1. Privacy Policy:

THE OWNER is committed to protecting the confidentiality of its users. Since the Platform: collects certain types of information, we believe that you should fully understand the terms and conditions that govern the use of information collected by us. This privacy policy establishes the type of information collected, the way we use it and the way we correct or modify it. Please review the policy presented below so that you are aware of the treatment that we will give to the information provided by you on the website.

2. Information Collected:

When you register on our Website, we will request certain personal information, namely: your name, telephone number, email address, address, user in social networks, among others. The objective pursued by THE OWNER when collecting your personal information, among others, is to facilitate the task of offering content and customer service, offering services specific to our activity and other exchanges of information on different websites. In addition to registration, THE OWNER may, from time to time, request personal information, such as when we give you the opportunity to reveal your contact information to us, when submitting your comments, regarding the use of the service. Said information is obtained automatically, is anonymous and is used only in aggregate form, that is to say, no user is identified individually. This global data allows THE OWNER to analyze the traffic of the website and better adapt our content to the needs of the users. We may also use or retain your email address and other personal data if you contact us.

3. Use of Collected Information:

The personal information that you have provided to THE OWNER is exclusively for internal consumption, except in those cases in which you yourself have authorized another use or except in special circumstances, such as, for example, those cases in which, in good faith, we consider that the disclosure of the information is reasonably necessary to: a) compliance with legal processes, b) enforce the terms, c) respond to claims in cases that the content of the service violates the rights of third parties, or d) protect the rights, property or personal safety of users or the public.

Certain non-personal information of website visitors is recorded through standard operations of the Internet servers of THE OWNER. This information is used primarily to provide visitors to the service with a higher quality online experience. The recorded information includes the type of browser used by the visitor, the type of operating system, and the domain name of the visitor’s Internet service provider.

THE OWNER may reveal global user statistics, with the purpose of describing the service to potential partners, advertisers and third parties, as well as to comply with other lawful purposes.

THE OWNER may use the customer’s contact information, taken from the registration form, to send the user information about the services. Users may choose not to continue receiving correspondence in the future.

THE OWNER may use personal information to determine the demographic characteristics of its users and distribute statistical and general market information about the services. Demographic data will always represent aggregate information and will never identify a particular user.

Some features of the Service may be offered in conjunction with a partner company. For this to be possible, in some cases, it is necessary that you or we disclose your personal information to said company. Similarly, keep in mind that advertisers or websites linked to the service may collect personally identifiable information about you. The information management practices of said websites, linked to the service, are not covered by this privacy policy.

The Platform may contain links that lead to other websites or may make use of third-party software to offer a better service. THE OWNER will not be responsible for the privacy practices, nor for the content of the aforementioned websites.

The Platform makes available a “Forum” section where users can comment and upload multimedia content, so any information not protected by intellectual property rights that is disclosed in chat rooms, forums, bulletin boards, messages and/or newsgroups, becomes public domain, so you should be cautious when you decide to reveal personal information.

In compliance with the provisions of Law 81 of March 26, 2019 on the Protection of Personal Data of Panama, you will have all your right to contact THE OWNER through the contact windows and emails indicated on the web page to request :

● Access to your data and detailed information on certain aspects of their treatment. Once your request is received, in accordance with article 16 of the Law in reference, we have a period of ten (10) business days to respond to your request.
● Rectification of personal data that was inaccurate or wrong. In this regard, you must indicate in your request what data it refers to and the correction that must be made. Once your request is received, in accordance with article 17 of the Law in reference, we have a period of five (05) business days to respond to your request.
● Deletion or cancellation of the data that had been collected to date.
● Limitation in the treatment of the data that has been collected.
● Opposition to data processing in certain circumstances and for personal and justified reasons, unless for legitimate reasons or to protect against possible claims the data could not be stopped from being processed.
● Request receipt of personal data concerning you in a structured and easy-to-read format.

The exercise of these rights is personal, so you can only request them for the data of which you are the owner.

In the event that you want to exercise any of these rights, you can write us an email to indicating the rights that you want to exercise and proof of identity.

The data collected will be kept for the time necessary to fulfill the purpose for which they were collected and to determine possible responsibilities that may arise from said purpose and the processing of the data or until the right to delete or modify the data is exercised. the same. Once this time has elapsed, they will be canceled / deleted ex officio and in no case will we keep the information after seven (07) years have elapsed since the legal obligation to keep the information expired, in compliance with the Data Protection Law of Panama.

The data collected may be stored and processed by third parties authorized by THE OWNER without the need for any additional authorization from the user. THE OWNER guarantees that any third party involved in the storage and processing of user data is fully aware of these terms and conditions and the rights of users.

THE OWNER and any authorized third party will make their best efforts to maintain the confidentiality of the information and data provided. Notwithstanding the foregoing, you release THE OWNER from any unauthorized use or treatment of data carried out by a third party not authorized by THE OWNER and who has acquired the information through interception, hacking, illegitimate extraction or any other mechanism that was considered illegal or fraudulent by applicable law.

3. Modifications to the Privacy Policies:

THE OWNER reserves the right to change, modify, add or remove any portion of the terms and privacy policies at any time, either due to changes in applicable legislation or unilateral decisions of THE OWNER. These changes will be effective from the moment of their publication on the Website and they can be consulted so that it knows the information collected, the way in which it could be used and if there is any intention to disclose it to someone.

If you do not agree with the modifications made to the terms and privacy policies, you must stop browsing and using the Website. By continuing to use the Service after changes to these Terms are posted, you agree to this.

4. User Options:

If for any reason THE OWNER decides to collect and use personal information for any purpose not indicated above, it will inform users about the use of said information. As indicated above, THE OWNER may use customer contact information contained in the registration form, to send the user information contained on the Site. Users may opt out of receiving future correspondence by sending an email. THE OWNER offers users the ability to correct or modify the information collected during registration. Instructions for doing so can be found in our “Login/Sign Up” area. Users may modify their information at any time and as often as necessary. Those users who experience problems or have any questions about the operation of our services can contact us at the following address:

5. Security:

THE OWNER wishes to preserve the security of your personal information as far as possible, using secure connections and other security measures designed to safeguard the confidentiality of your information. As an additional security measure, all of your personal information is stored on our servers in a specifically designated location, to ensure that no unauthorized person has access to the server or your data.

6. Limitations of Liability for Viruses:

You understand and accept that THE OWNER does not guarantee in any way that the text or graphic files available for download by the user are free of viruses, Trojan horses or codes of a contaminating and destructive nature; You are responsible for adopting sufficient measures and checks to guarantee the accuracy of the downloaded information, as well as, in the event of its loss.

7. System or Database Violations

The use of devices, software or any other means that could interfere with the activities of the Website is prohibited. Any attempt or activity that violates or is contrary to intellectual property rights or these terms and conditions will make the person responsible subject to the pertinent legal actions, the sanctions provided for in this agreement and compensation for damages caused.

8. Powers:

THE OWNER reserves all the faculties of control and direction of the Web site, therefore, it may introduce all the changes and modifications it deems appropriate, at its sole discretion, it may add, alter, replace or delete any of the services or contents in all time. However, it does not guarantee the availability and continuity of the operation of the site or the system, nor the inviolability of the data stored or transmitted by public telecommunications networks or other means, nor the absence of malfunctions, viruses or other applications on the site. website that may cause harm to the user. You exempt THE OWNER from all liability arising from acts of God or force majeure.

9. Privacy of Minors and people with Interdiction or legal incapacity:

To use the services of the website and accept the terms and conditions set forth herein, you must be of legal age, civilly competent and legally capable of contracting. In the event of a minority or any disability, legal prohibition, interdiction, disqualification or any other legal figure that prevents the user from contracting, you will not be able to browse, use and / or consume the contents presented on the website, unless you are accompanied by your representative, parent, guardian or curator, as the case may be. THE OWNER does not assume any responsibility towards any user who does not have the legal capacity to contract.

10. Cookies:

Cookies are small files that are installed on the hard drive, with a limited duration in time that help to personalize the services. Cookies are used in order to know the interests, behavior and demographics of those who visit or are users of our website and thus better understand your needs and interests and provide a better service or provide related information. We will also use the information obtained through Cookies, to analyze the pages browsed by the visitor or user, the searches carried out, improve our commercial and promotional initiatives, display advertising or promotions, banners of interest, news about our products, improve our offer content and products, personalize such content, presentation and services; We may also use Cookies to promote and enforce site rules and security. It is expressly clarified that these policies cover the use of Cookies by this site and not the use of Cookies by advertisers. We do not control the use of Cookies by third parties. You can reject Cookies by disabling them in your browser. It is not necessary to have Cookies enabled to use the service.

The Website shows information about its cookie policy each time you enter it, either at the top or bottom of the portal. Your use and navigation on the website is understood as an express acceptance of the cookies policy and authorizes THE OWNER to install them on your computer, likewise, you expressly authorize the monitoring of your IP address and the collection of the aforementioned data while browsing the website.

Notwithstanding the foregoing, you will have the possibility of rejecting the installation of cookies on your devices through the blocking and/or elimination of cookies tools offered by web browsers (Chrome, Explorer, Firefox, Safari or any other) or activate your browser in private browsing mode.

11. Advertising

You understand and accept that the web page could display advertisements, pop-up windows or advertising banners during the use and/or navigation in it, which are related to products or services of THE OWNER. By using the website, you acknowledge and accept that such advertising is not invasive and is not considered spam.

12. Anti-Spam Policy:

The purpose of this policy is to inform users of our position on the problem of unsolicited email, known as spam.

Our company deplores the use of spam, which is condemned in several countries even legally. It is the commitment of THE OWNER, to inform about what the deplorable practice of sending unsolicited emails means, either en masse or separately, without them having been requested. Practicing spam with users of this page or with third parties outside it is strictly prohibited.

Any incident related to the sending of unsolicited emails can be notified to the following address

13. Identification of the person responsible for your data:

Company name: INSPENET SA
Contact email:

14. Current legislation:

For everything not provided for herein, the relations between the parties will be governed by Law 81 of March 26, 2019 on the Protection of Personal Data of Panama and Decree 285 of May 28, 2021 that regulates Law 81 of 2019. on Protection of Personal Data.

I also declare to know that I may exercise my rights of information, access, rectification, cancellation and opposition of their personal data at any time through a communication sent to the email