MANAGEMENT PROGRAM
IN SYSTEMS IMPLEMENTATION
ISO 9001: 2015 Quality Management System
WHAT WILL YOU ACHIEVE WITH THIS DIPLOMA?
Skills to understand and apply the requirements of ISO 9001: 2015.
Management of methodologies for the successful implementation of a Quality Management System (QMS).
Competitive positioning as personnel in the quality area.
A certificate endorsed by prestigious institutions.
BACKED BY


ABOUT THIS DIPLOMA COURSE:
This diploma course will help you design, implement, audit and monitor a QMS with a focus on continuous improvement based on a process approach and risk-based thinking.
SKILLS YOU WILL GAIN:
Management of methodological tools to successfully implement a SGC.
Competencies for the establishment of the process approach in the implementation of a QMS.
Skills to effectively plan the implementation of a QMS.
Knowledge for the management of risks and opportunities within the framework of the SGC.
Competencies to effectively manage and execute an audit program.
WHO IS IT DIRECTED TO?
People interested in developing professionally in the area of quality.
Professionals who are working on the development and implementation of management systems.
Quality Auditors.
Managerial and managerial staff of organizations.
Organizations that require training of their staff in management issues.

BENEFITS OF THE DIPLOMA
Improvements in economic income.
Positioning and professional competitiveness in the sector.
Technical credibility.
WHAT DO YOU NEED?
A PC, laptop, tablet or smartphone.
Internet access.
YOUR OPPORTUNITY TO GROW PROFESSIONALLY WHERE AND WHEN YOU WANT IT
CURRICULAR STRUCTURE
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Unit I: Theoretical foundations and context analysis
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Unit II: Leadership and Planning
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Unit III: Management of Support Processes in SGC.
- Unit IV: Operations Management, performance evaluation and improvement.
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Unit I: The process-based approach. Identification and Sequence of Processes.
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Unit II: Description of the processes.
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Unit III: Monitoring and measurement of processes.
- Unit IV: Process improvement.
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Unit I: Analysis of the external and internal context of the organization.
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Unit II: Stakeholder Management
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Unit III: Risk and Opportunity Management
- Unit IV: Implementation Methodology of a SGC.
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Unit I: Basic concepts of auditing. ISO 19011: 2018 standard.
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Unit II: Scheduling and Planning of Audits.
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Unit III: Execution of Audits
- Unit IV: Competence and evaluation of auditors. Audits in progress.
MEET YOUR INSTRUCTOR

FACILITATOR
PH.D JUAN LUGO MARÍN
PH.D. IN ADMINISTRATIVE SCIENCES
Industrial Engineer (UNEFM, 1992). Specialist and Master Scientiarum in Management of Quality and Productivity (UNEFM, 1995 and 1997). Doctor in Administrative Sciences (UNESR, 2007). Post-doctorate in Business and Futures Studies at the Corvinus University of Budapest, Hungary (2007), also developing Research at the Futures Studies Department of the same university together with the Association of Futurists of the Hungarian Academy of Sciences.
He worked as a Quality Engineer (1992-1998) for Engineering, Procurement and Construction projects in the Oil and Gas sector for Petróleos de Venezuela.
Since 1998 he has led projects as Lead Consultant for the development and implementation of management systems (ISO 9001, ISO 17020, ISO 17025, ISO 45001 and ISO 14001) in companies in Latin America (Venezuela, Peru, Colombia, Bolivia, Panama and Argentina) and the United States.
He has developed consulting projects in a wide range of sectors such as: Engineering, Construction, Operation of facilities in the Oil and Gas sector, Inspection Services, Production of Cosmetics and Dietary Products, among others.
Extensive experience as a Management Systems Auditor since 1994, having trained as an Auditor with the French Association for Standardization (AFNOR) and FONDONORMA.
He has extensive academic experience at the university level (1993-2017) standing out as a professor in engineering careers, master’s degrees and doctorates. He has developed a long career as a researcher in the areas of quality management, strategic prospective, business models and productivity engineering. He is the author of various books, including: Quality Management in the Digital Economy and Strategies to promote Quality Management, among others. He has been the author of a significant number of scientific articles, papers and conferences in the academic field at the Latin American level.
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Reviews from Our Users
Planificación del Sistema de Gestión de la Calidad
Ratings and Reviews


Me gusto conocer aun más sobre los objetivos y beneficios de las auditorias, la aplicación del programa y plan de auditoria y como realizarla (paso a paso) con sus respectivos requisitos dependiendo del tipo de auditoria.
Planificación del Sistema de Gestión de la Calidad
Ratings and Reviews


Excelente muy buen contenido en lo que respecta a este curso y me permitio obtener mas conocimientos acerca de una herramienta tan importante como lo es la matriz FODA el cual es el analisis del contexto interno y externo de la organización, identificación de las partes interesadas y sus necesidades y espectativas y lo que es la identificación de riesgo / oportunidades.
El Enfoque a Procesos en los Sistemas de Gestión de la Calidad
Ratings and Reviews


Me gustó porque permite profundizar acerca del enfoque basado en procesos, tomando en cuenta que es uno de los 7 principios de la gestión de la calidad, así como también, cómo enfocar a procesos un sistema de gestión de la calidad: identificando los procesos a través de un mapa de procesos; describiendo los procesos en la ficha de procesos, haciendo seguimiento y medición y mejorando los procesos.

Esta norma ISO 9001: 2015 se enfoca mucho en los procesos ya que es parte importante en un SGC y esto hace que conozcamos con mayor detalle algunos de sus beneficios claves, la identificación y la seccuencia de los mismos (mapa de proceso), su descripción (ficha de proceso), seguimiento y medición (indicadores de la calidad) y la mejora continua aplicando el ciclo PHVA.
Fundamentos de la Norma ISO 9001: 2015. Análisis e interpretación de requisitos
Ratings and Reviews


Este curso me gustó porque me permitió profundizar en los requisitos de la Norma ISO 9001:2015, ya que la metodología es participativa y práctica, mediante la realización de ejercicios, foros y casos prácticos que ayudan a mejorar la interpretación de los requisitos, por ello lo recomiendo. Cubrió mis expectativas.

Excelente cursos todo fue un aprendizaje. El analizar e interpretar los requisitos de las norma ISO 9001:2015 me ayudo entender que implementar un SGC se obtienes múltiples beneficios y un mejor desempeño en las organizaciones. Cumplió mis expectativas

Me permitió conocer las principales caracteristicas de norma ISO 9001:2015, Así como también estudiar las cláusula del apendice 5 (Liderazgo) y apendice 6 (Planificación), los cuales son tan importantes para la aplicación de esta norma.
excelente oportunidad de renovar conocimientos a través del aprendizaje